Waiter Training: Steps of Service
Why is the restaurant experience usually so smooth, wherever you go? Because the whole service is broken down into a series of steps that are pretty much the same everywhere: greet the table and get drinks, take the food order, deliver the food, check back, pre-bus the table and deliver the check.
This training recording goes through each step and gives practical tips: tailoring your greeting to the guests, knowing who ordered what, doing a two-bite check, clearing plates while guests are still seated, and thanking them so that they come back.