Serving beverages

This training video explains, step by step, how to serve soft drinks and long drinks: placing the glass in front of the guest, bringing ice on the side with tongs when requested, and pouring slowly and gently so the drink doesn't foam over.

• Listen to the audio and take notes
• Watch the video: choose the words, write them, correct the mistakes, then match the vocabulary (4 activities)
• The video comes from the “Food and Beverage Service Training” series on the YouTube channel of Leading Hoteliers.